How to use this site

Throughout the site you will find information icons, helping guide you through the booking process.

At any point, you can call one of our Customer Service Assistance who will be happy to guide you through the booking process.

Security

If you think your account was taken over by someone else, we can help you secure it. Please contact use on the number at the top of this page.

Make sure that you choose a strong password.
A strong password contains a mix of numbers, letters and symbols. It is hard to guess, does not resemble a real word, and is only used for this account.

Privacy

When you use our website, you trust us with your information. We have published our online Privacy Policy to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully. And remember, you can find controls to manage your information and protect your privacy and security at My Account.

Terms and Conditions

Our standard terms and conditions are the legal basis on which we are willing to do business with. We have worked hard to make our terms and conditions as clear and easy to read as possible. Please read these and contact our Customer Services for any clarification.

Languages

Having trouble reading our content. Please contact our customer contact center and they will guide you through the process.

Making a complaint

We are sorry your travel experience with us didn't meet your expectations To help us resolve your issue as quickly as possible, please email or call us and we will do our best to help.

Feedback

We value your comments about our website. Please let us know what you think so that we can continue to improve it.

Any Other Questions? – please see our FAQ page.